Refunds will only be paid upon a cancellation of an order before it has been sent.

When requesting a refund you will be required to email your account name, bsb number and account number to support [@] fleshlight dot com dot au

All refunds will be reimbursed with the following amounts deducted for bank fees.

Bpay refunds will incurr a $4 fee. Currently we add a $4 fee to bpay payments, so you will be refunded the original invoice total before the $4 fee is added.

Bank transfers, check payments and money orders will incurr a $1.50 fee on refund.